Effective Date: 04/14/2019
1. How We Obtain Your Data
The Service collects and processes personal data, which is information about you or that identifies you, as well as anonymous data, which does not identify you.
Subject to legal, contractual and technical requirements, you may choose not to provide Playful Fox with certain data or request the deletion of certain data, which may impact the Service features available to you or essential operations of the Service.
2. Personal Data We Collect
We collect personal and anonymous data about you when you access the Service and while you play our games. Often anonymous data that we collect is linked with your personal data making it no longer anonymous. The following is a description of the personal data that we may collect, use and process in connection with the Service:
information associated with your Account, including but not limited to, Android identifiers, iOS identifiers, Google account identifiers and login credentials such as passwords;
information associated with your Facebook and Twitter accounts when you use them to interact with our Facebook and Twitter accounts;
your email address and contents of any email you send to us, only if you choose to provide this information; and
information about your computer, phone, web-connected devices or other devices used to connect to the Service including but is not limited to, operating system information, operations performed on the device, unique identifiers that may identify you over time and across different websites including your IP address and other unique device identifiers.
We also collect anonymous data that does not identify you, including but not limited to responses to anonymous feedback requests, metrics and other types of statistical data, which could be derived from use of the Service and analytical data concerning the Service.
3. Processing Of Your Personal And Anonymous Data
We process your personal and anonymous data primarily for our business purposes such as providing the Service to you, understanding your needs and the needs of our users, improving the quality of the Service and analyzing the data we collect. Specifically, these uses include but are not limited to:
displaying and delivering game content through the Service;
authenticating users, maintaining and analyzing functionality of the Service, backing up data or testing and researching new features of the Service;
supporting the security and integrity of the Service and its users including but not limited to detecting and protecting Playful Fox and other third-parties against error, fraud, theft and other illegal activity or for contractual, legal, regulatory or audit obligations;
investigating improper or suspicious activity; and
contacting you for various reasons including, but not limited to, user feedback requests or marketing purposes, if you previously consented to such contact.
We may disclose your personal and anonymous data to our parent companies, affiliates, subsidiaries, employees and contractors for the same purposes described above. We may also disclose your personal and anonymous data to third-parties, who may be located in a foreign jurisdiction and subject to foreign laws. The situations where we disclose your personal and anonymous information to third-parties include, but are not limited to:
processing your information as described above as well as providing and enhancing the Service features;
providing customer support and feedback, analyzing the Service functionality and technical issues, tracking use of the Service and generating reports and data models that we use to improve the service;
providing customized, tailored and personalized advertisements to users of the Service; and
responding to a request from law enforcement or a government that has asserted its lawful authority to obtain the data or where Playful Fox has reasonable grounds to believe the data could be useful in the investigation of unlawful activity, protecting Playful Fox, complying with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of data, complying with court rules regarding the production of records and data, or providing information to our legal counsel.
4. Third-Party Services
5. Cookies And Digital Tracking Technologies
6. Obtaining, Rectifying And Controlling Your Personal Data
You may contact Playful Fox to obtain a copy of any personal data we have collected about you, the production of which may be subject to a fee as permitted by applicable law. In addition, you may contact Playful Fox to correct inaccurate personal data or to complete incomplete personal data.
You may be able to opt-out of some or all of the ways in which your personal data is processed, or request the deletion of certain personal data, except where the personal data is necessary or vital:
for the performance of contractual obligations;
to comply with our legal obligations;
to protect your interests or those of another person; and
for our legitimate interests or the legitimate interests of a third-party,
and may do so by removing such personal data by deleting your Account or by contacting us using the contact information found below.
7. Data Storage and Retention
While Playful Fox is a Canadian company, the data you provide through the Service may be stored and processed by third parties in countries around the world. You authorize Playful Fox and third parties acting on our behalf to process your data in any country of their choosing, which may cause your data, including personal and anonymous data, to be subject to privacy protections and legal rights that may not be equivalent to those in your country.
Your personal data is retained until you request its deletion or until Playful Fox no longer requires such data for the purpose for which it was collected.
Playful Fox complies with the U.S. Children’s Online Privacy Protection Act and all other applicable laws and regulations concerning children and the Internet. The Service is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we learn that we inadvertently collected personal information from a child under the age of 13, we will delete that information as quickly as possible. If you are a parent or guardian of a child who you believe provided Playful Fox with personal information without your consent, please contact .
9. Do Not Track Disclosure
Do Not Track (“DNT”) is a web or device setting that allows users to request that receivers of personal data stop their tracking activities. When you choose to turn on the DNT setting in your browser or device or use alternative consumer choice mechanisms, your browser or device sends a special signal to websites, analytics companies, advertising networks, plug in providers and other web services you encounter to stop tracking your activity. Currently, there are no DNT technology standards and it is possible that there may never be any DNT technology standards. As a result, we do not respond to DNT requests.
10. California “Shine the Light” Right
If you are a California resident, California Civil Code 1798.83 grants you the right to request our disclosure of the categories of personal information we provided to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year. If you are a California resident and would like to make this request, please contact us using the contact information set forth below.
Please note that you may only make this request once per year.
11. Change of Ownership or Business Transition
We are committed to ensuring that your data is secure. To prevent unauthorized access, disclosure, or breach, we have put in place suitable physical, electronic, and administrative procedures to safeguard and secure the data we collect and process.
13. Contact Preferences
We communicate with our users primarily through the Service itself and our online forums, but we may sometimes collect the email address of some of our users in order to respond to support requests or comments. If you have provided us with your email address and would like to change the email preferences we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with “unsubscribe” in the email title or body or by modifying your email settings within the Service. On rare occasions, some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.
15. Contact Us
Privacy Support Team